Subscriber Ticket Exchanges

Subscribers may exchange tickets without additional fees. Ticket exchanges may be made up to 24 hours prior to the performance at any ticketing location, in person, by fax or mail. The value of the tickets may be applied to another UApresents performance within the same season only. Exchanges may not be transferred into the next season. You may return any unused credits as a tax-deductible contribution to UApresents. Box office passes and lost or misplaced tickets will not be exchanged.

Individual ticket buyers may exchange tickets for a $5 fee at the window, by fax or mail. Tickets exchanged by phone are subject to the $5 exchange fee plus the $8 phone ordering fee. Ticket exchanges can be made up to 24 hours prior to performance at any ticketing location. The value of the tickets may be applied to another UApresents performance within the current season only. Exchanges may not be transferred into consecutive seasons. You may designate any unused credits as a tax-deductible contribution to UApresents. Box office passes, lost or misplaced tickets cannot be exchanged.

If you are unable to attend a performance, you may return your ticket(s) 24 hours prior to the performance for a tax-deductible contribution to UApresents. Tickets that are returned the day of performance or after the performance ends are not eligible for exchanges or donation.

Can’t find your tickets? Please call our Box Office at (520) 621-3341 to request a box office pass for the same seats you purchased. Box Office passes are not mailed out and are only redeemable on the day of performance. In the event of a double seating situation, priority will always be given to the holder of the Box Office pass. Picture ID is required when picking up a Box Office pass, and will only be released to the person who purchased the ticket(s) according to our files.

All ticket orders processed less than 7 days prior to the performance will be held in will-call, at the Box Office. Please arrive 30-45 minutes prior to the published start time of the performance. Picture ID is required and tickets will only be released to the person who ordered the tickets, unless prior arrangements have been made with the Box Office Manager.

UApresents reserves the right to hold late seating based on the artist’s preference, or until it is determined that late seating will be the least disruptive to the artists and our audiences.

All patrons must have a ticket for entry. A "Baby in Arms" voucher may be requested at point of entry for infants under 2 yrs of age. Our box office staff will be happy to answer any questions you may have regarding child-appropriate performances. Booster seats are available at the hall.

Due to the nature of the performing arts, programs, artists, dates and times are subject to change without notice. Refunds are given only in the case of event cancellation or date change. Handling fees are not refundable.

Please contact our Group Services Coordinator at (520) 621-8825 for additional information. Group sales begin Monday, June 18, 2007. Regular hours are Monday through Friday 10am-6pm. A $8 per order fee applies.

American Express
MasterCard
Visa
Cash
Checks
UA Bursar’s Account (for current UA Students)

UApresents Box Office
1020 E. University Blvd.
Monday through Friday 10am-6pm
Saturday (Sept - May) 12pm-5pm
Sunday (Sept - May) 12pm-4pm
Sunday (June - Aug) Closed
Box Office: (520) 621-3341
Fax: (520) 621-8991
TTY: (520) 626-3980

University of Arizona Student Union Memorial Center Bookstore Ticket Outlet
1209 E. University Blvd.
Monday through Thursday 7:30am-7pm
Friday 7:30am-6pm
Saturday and Sunday 10am-5pm
(Subscriptions and exchanges not available at this location)

UA Visitor Center Ticket Outlet
811 N. Euclid Ave.
Monday through Friday 10am - 5pm
Closed on Saturday and Sunday

Mailing Address: PO Box 210029 Tucson, Arizona 85721

The "A" Store at Tucson Mall
A subsidiary of The University of Arizona BookStores
4500 N. Oracle Rd.
On the Second Level near JC Penney
Monday through Saturday 10am - 9pm
Sunday 11am - 6pm
(Subscriptions and exchanges not available at this location)

Mailing Address: PO Box 210029 Tucson, Arizona 85721

The "A" Store at Park Place
A subsidiary of The University of Arizona BookStores
5870 E. Broadway Blvd.
Located east of the Food Court
Monday through Saturday 10am - 9pm
Sunday 11am - 6pm
(Subscriptions and exchanges not available at this location)

Tyndall Avenue Garage is the most convenient parking to Centennial Hall. A ValuePass for the Tyndall Avenue Garage may be purchased from our box office prior to performances. ValuePasses are $2 per event; regular parking fees are $3, if purchased at the garage. Parking on Saturdays and Sundays is free of charge, however exceptions may apply. For more information, please contact UA Parking and Transportation Services at (520) 621-3710.

Please Note: All other UA garages will follow regular entry/exit procedures. Detailed directions and parking information are on the back of each ticket and also on our website at uapresents.org.

UApresents is committed to making its performances accessible to our entire community. Should any of our patrons have special requests for accessibility not addressed below, please contact our House Manager at (520) 626-3560. We will do our best to accommodate your needs.

TTY (520) 626-3980

Wheelchair and companion seating is available for all performances in all price ranges. Limited but free wheelchair-accessible parking is located in the lot just east of UApresents Centennial Hall. Call our box office at (520) 621-3341 for directions.

Assisted Listening – Centennial Hall is equipped with the Beyer Assisted Listening System, an infrared, high-clarity audio amplification system. Free headsets are available in the Audience Services area on a first-come, first-served basis.

Large print playbills are available at all performances. Braille playbills are also available, but must be requested from the House Manager at least 72 hours prior to the event.