Be sure to purchase tickets from a legitimate source. Read More.
Ticket Exchanges
Subscribers may exchange tickets without additional fees; individual ticket buyers may exchange
tickets for a $7 fee. Tickets exchanged by phone are subject to the $7 exchange
fee plus the $10 phone ordering fee.
Ticket exchanges may be made up to
24 hours prior to the performance in person, by fax or by mail. The value of
the tickets may be applied to another UApresents performance within the same
season only. Ticket Office passes and lost or misplaced tickets cannot be exchanged.
Unused Tickets
Tickets
that are returned the day of performance or after the performance ends are not
eligible for exchanges or donation.
Lost or Misplaced Tickets
Can't find your tickets? Please call
our Ticket Office at (520) 621-3341 to request a Ticket Office pass for the
same seats you purchased. Ticket Office passes are not mailed out and are only
redeemable on the day of performance. In the event of a double seating
situation, priority will always be given to the holder of the Ticket Office
pass. A photo ID of the original purchaser is required when picking up a Ticket
Office pass, and will only be released to the person who purchased the
ticket(s) according to our files.
Will Call/Ticket Pick Up
Ticket orders processed less than 7
days prior to the performance will be held in Will Call at the Centennial Hall Ticket
Office. Please arrive 30-45 minutes prior to the start time of the performance
with a photo ID. Tickets will only be released to the original purchaser,
unless prior arrangements have been made with the Ticket Office Manager.
Refunds
Due to the nature of the performing
arts, programs, artists, dates, times and prices are subject to change without
notice. Refunds are given only in the case of event cancellation or date
change. Handling fees are not refundable.
Parking
Passes for the Tyndall Avenue Garage, the
most convenient garage to Centennial Hall, may be purchased for UApresents and
Broadway in Tucson events from our Ticket Office prior to performances for $4
per event. Parking on Saturdays and Sundays is free of charge, however
exceptions may apply.
Group Sales
Please contact our Group Services
Coordinator at (520) 621-8825 during normal Ticket Office hours for details.
Group sales begin May 20, 2013. A $10 per order fee applies.
Different ticket, subscription, discount, group and exchange policies apply to
non-UApresents events. Please call (520) 621-3341 for details.
Senior and Military Discounts
UApresents is pleased to offer
special savings on tickets to most performances for patrons 65+ years of age
and to active military personnel. *Restrictions apply. Savings apply to
sections "B" and "C" only. Different pricing policies apply
to non-UApresents events. Identification and/or proof of age required.
Sales are final. All patrons must
have a ticket for entry to an event. Programs,
artists, venues, dates, times and prices subject to change.
Charitable Tickets
We are proud to donate a limited number of tickets to charitable organizations.
Requests for tickets are granted at the discretion of UApresents. In order to
ensure that we have the proper information to evaluate and process your
request, please follow these guidelines:
- Submit a request (hard copy, fax or electronic) on your organization's official
letterhead;
- Requests must be submitted 30 days prior to a print deadline, rsvp or event
date;
- A copy of your group's 501(c)(3) determination letter is preferred;
- If granted a donation of tickets, please know that the ticket voucher is valid
only for UApresents performances during the current performance season;
- We ask that only one request per group be submitted in a calendar year.
- Please submit ticket donation requests on business letterhead to: Director of
Patron Relations; UApresents/Centennial Hall Ticket Office; 1020 E. University
Blvd.; PO Box 210029; Tucson, AZ 85721-0029.
